General VintageTrouble.com Questions 6

• Where should I send my feedback or comments about the site?
• What is the benefit of creating a VintageTrouble.com account?
• Can I use the VintageTrouble.com Store from my mobile device?
• Where should I send US booking requests?
• Where should I send International (non-US) booking requests?

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Questions About Placing Your Order 17

• Do I need a VintageTrouble.com membership to use the Store?
• How do I know that ordering through VintageTrouble.com is safe?
• How accurate are the product descriptions on VintageTrouble.com?
• How do I know if an item is available?
• Why do I see different prices for an item in the Store?

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Troubleshooting 4

• How do I get technical support for the site?
• Why is JavaScript required for this site?
• Why do I see multiple charges on my credit card?
• I didn’t receive my order; what happened to it?

Returns Policy 1

• What is the Vintage Trouble.com returns policy?

Frequently Asked Questions 5

• Can I meet Vintage Trouble?
• Is Vintage Trouble coming to my town?
• Can Vintage Trouble dedicate a song or deliver a personal message at a concert?
• I have written a song for Vintage Trouble; how do I send it to them?
• Can I request an autograph through VintageTrouble.com?

Questions About Ticket Sales 18

• How do I buy tickets from VintageTrouble.com? Do I need an account or password?
• Do you offer accessible seating?
• I see the tickets I want but there is no button allowing me to add them to my cart; why?
• Can I select my seats?
• How and when will I find out where my seats are?

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